Know-Your-Customer (KYC) Policy

1.1Nexone shall apply the principles of "Objectives of KYC" in a manner consistent with clause 1. Sub-clause 1.1 sets out the operational expectations, the parties to whom they apply, and the internal controls that support them.

1.2For the purposes of clause 1 (Objectives of KYC), the customer acknowledges and agrees that any obligation described in sub-clause 1.2 is a material term of this document and non-compliance may result in restrictions on the account.

1.3Sub-clause 1.3 clarifies the scope of clause 1 (Objectives of KYC) and its interaction with the wider Nexone regulatory framework, including any applicable local law, regulatory guidance or industry code of conduct.

1.4Where circumstances require an exception to clause 1 (Objectives of KYC), sub-clause 1.4 authorises Nexone to grant that exception on a case-by-case basis, subject to appropriate risk assessment, documentation and internal approval.

2.1Nexone shall apply the principles of "Verification Tiers" in a manner consistent with clause 2. Sub-clause 2.1 sets out the operational expectations, the parties to whom they apply, and the internal controls that support them.

2.2For the purposes of clause 2 (Verification Tiers), the customer acknowledges and agrees that any obligation described in sub-clause 2.2 is a material term of this document and non-compliance may result in restrictions on the account.

2.3Sub-clause 2.3 clarifies the scope of clause 2 (Verification Tiers) and its interaction with the wider Nexone regulatory framework, including any applicable local law, regulatory guidance or industry code of conduct.

2.4Where circumstances require an exception to clause 2 (Verification Tiers), sub-clause 2.4 authorises Nexone to grant that exception on a case-by-case basis, subject to appropriate risk assessment, documentation and internal approval.

3.1Nexone shall apply the principles of "Basic Identification Data" in a manner consistent with clause 3. Sub-clause 3.1 sets out the operational expectations, the parties to whom they apply, and the internal controls that support them.

3.2For the purposes of clause 3 (Basic Identification Data), the customer acknowledges and agrees that any obligation described in sub-clause 3.2 is a material term of this document and non-compliance may result in restrictions on the account.

3.3Sub-clause 3.3 clarifies the scope of clause 3 (Basic Identification Data) and its interaction with the wider Nexone regulatory framework, including any applicable local law, regulatory guidance or industry code of conduct.

3.4Where circumstances require an exception to clause 3 (Basic Identification Data), sub-clause 3.4 authorises Nexone to grant that exception on a case-by-case basis, subject to appropriate risk assessment, documentation and internal approval.

4.1Nexone shall apply the principles of "Address Verification" in a manner consistent with clause 4. Sub-clause 4.1 sets out the operational expectations, the parties to whom they apply, and the internal controls that support them.

4.2For the purposes of clause 4 (Address Verification), the customer acknowledges and agrees that any obligation described in sub-clause 4.2 is a material term of this document and non-compliance may result in restrictions on the account.

4.3Sub-clause 4.3 clarifies the scope of clause 4 (Address Verification) and its interaction with the wider Nexone regulatory framework, including any applicable local law, regulatory guidance or industry code of conduct.

4.4Where circumstances require an exception to clause 4 (Address Verification), sub-clause 4.4 authorises Nexone to grant that exception on a case-by-case basis, subject to appropriate risk assessment, documentation and internal approval.

5.1Nexone shall apply the principles of "Identity Document Standards" in a manner consistent with clause 5. Sub-clause 5.1 sets out the operational expectations, the parties to whom they apply, and the internal controls that support them.

5.2For the purposes of clause 5 (Identity Document Standards), the customer acknowledges and agrees that any obligation described in sub-clause 5.2 is a material term of this document and non-compliance may result in restrictions on the account.

5.3Sub-clause 5.3 clarifies the scope of clause 5 (Identity Document Standards) and its interaction with the wider Nexone regulatory framework, including any applicable local law, regulatory guidance or industry code of conduct.

5.4Where circumstances require an exception to clause 5 (Identity Document Standards), sub-clause 5.4 authorises Nexone to grant that exception on a case-by-case basis, subject to appropriate risk assessment, documentation and internal approval.

6.1Nexone shall apply the principles of "Biometric Verification" in a manner consistent with clause 6. Sub-clause 6.1 sets out the operational expectations, the parties to whom they apply, and the internal controls that support them.

6.2For the purposes of clause 6 (Biometric Verification), the customer acknowledges and agrees that any obligation described in sub-clause 6.2 is a material term of this document and non-compliance may result in restrictions on the account.

6.3Sub-clause 6.3 clarifies the scope of clause 6 (Biometric Verification) and its interaction with the wider Nexone regulatory framework, including any applicable local law, regulatory guidance or industry code of conduct.

6.4Where circumstances require an exception to clause 6 (Biometric Verification), sub-clause 6.4 authorises Nexone to grant that exception on a case-by-case basis, subject to appropriate risk assessment, documentation and internal approval.

7.1Nexone shall apply the principles of "Corporate Onboarding" in a manner consistent with clause 7. Sub-clause 7.1 sets out the operational expectations, the parties to whom they apply, and the internal controls that support them.

7.2For the purposes of clause 7 (Corporate Onboarding), the customer acknowledges and agrees that any obligation described in sub-clause 7.2 is a material term of this document and non-compliance may result in restrictions on the account.

7.3Sub-clause 7.3 clarifies the scope of clause 7 (Corporate Onboarding) and its interaction with the wider Nexone regulatory framework, including any applicable local law, regulatory guidance or industry code of conduct.

7.4Where circumstances require an exception to clause 7 (Corporate Onboarding), sub-clause 7.4 authorises Nexone to grant that exception on a case-by-case basis, subject to appropriate risk assessment, documentation and internal approval.

8.1Nexone shall apply the principles of "Beneficial Ownership Disclosure" in a manner consistent with clause 8. Sub-clause 8.1 sets out the operational expectations, the parties to whom they apply, and the internal controls that support them.

8.2For the purposes of clause 8 (Beneficial Ownership Disclosure), the customer acknowledges and agrees that any obligation described in sub-clause 8.2 is a material term of this document and non-compliance may result in restrictions on the account.

8.3Sub-clause 8.3 clarifies the scope of clause 8 (Beneficial Ownership Disclosure) and its interaction with the wider Nexone regulatory framework, including any applicable local law, regulatory guidance or industry code of conduct.

8.4Where circumstances require an exception to clause 8 (Beneficial Ownership Disclosure), sub-clause 8.4 authorises Nexone to grant that exception on a case-by-case basis, subject to appropriate risk assessment, documentation and internal approval.

9.1Nexone shall apply the principles of "Trust and Nominee Structures" in a manner consistent with clause 9. Sub-clause 9.1 sets out the operational expectations, the parties to whom they apply, and the internal controls that support them.

9.2For the purposes of clause 9 (Trust and Nominee Structures), the customer acknowledges and agrees that any obligation described in sub-clause 9.2 is a material term of this document and non-compliance may result in restrictions on the account.

9.3Sub-clause 9.3 clarifies the scope of clause 9 (Trust and Nominee Structures) and its interaction with the wider Nexone regulatory framework, including any applicable local law, regulatory guidance or industry code of conduct.

9.4Where circumstances require an exception to clause 9 (Trust and Nominee Structures), sub-clause 9.4 authorises Nexone to grant that exception on a case-by-case basis, subject to appropriate risk assessment, documentation and internal approval.

10.1Nexone shall apply the principles of "Ongoing Verification" in a manner consistent with clause 10. Sub-clause 10.1 sets out the operational expectations, the parties to whom they apply, and the internal controls that support them.

10.2For the purposes of clause 10 (Ongoing Verification), the customer acknowledges and agrees that any obligation described in sub-clause 10.2 is a material term of this document and non-compliance may result in restrictions on the account.

10.3Sub-clause 10.3 clarifies the scope of clause 10 (Ongoing Verification) and its interaction with the wider Nexone regulatory framework, including any applicable local law, regulatory guidance or industry code of conduct.

10.4Where circumstances require an exception to clause 10 (Ongoing Verification), sub-clause 10.4 authorises Nexone to grant that exception on a case-by-case basis, subject to appropriate risk assessment, documentation and internal approval.

11.1Nexone shall apply the principles of "Re-Verification Triggers" in a manner consistent with clause 11. Sub-clause 11.1 sets out the operational expectations, the parties to whom they apply, and the internal controls that support them.

11.2For the purposes of clause 11 (Re-Verification Triggers), the customer acknowledges and agrees that any obligation described in sub-clause 11.2 is a material term of this document and non-compliance may result in restrictions on the account.

11.3Sub-clause 11.3 clarifies the scope of clause 11 (Re-Verification Triggers) and its interaction with the wider Nexone regulatory framework, including any applicable local law, regulatory guidance or industry code of conduct.

11.4Where circumstances require an exception to clause 11 (Re-Verification Triggers), sub-clause 11.4 authorises Nexone to grant that exception on a case-by-case basis, subject to appropriate risk assessment, documentation and internal approval.

12.1Nexone shall apply the principles of "Failed Verification Handling" in a manner consistent with clause 12. Sub-clause 12.1 sets out the operational expectations, the parties to whom they apply, and the internal controls that support them.

12.2For the purposes of clause 12 (Failed Verification Handling), the customer acknowledges and agrees that any obligation described in sub-clause 12.2 is a material term of this document and non-compliance may result in restrictions on the account.

12.3Sub-clause 12.3 clarifies the scope of clause 12 (Failed Verification Handling) and its interaction with the wider Nexone regulatory framework, including any applicable local law, regulatory guidance or industry code of conduct.

12.4Where circumstances require an exception to clause 12 (Failed Verification Handling), sub-clause 12.4 authorises Nexone to grant that exception on a case-by-case basis, subject to appropriate risk assessment, documentation and internal approval.

13.1Nexone shall apply the principles of "Documentation Retention" in a manner consistent with clause 13. Sub-clause 13.1 sets out the operational expectations, the parties to whom they apply, and the internal controls that support them.

13.2For the purposes of clause 13 (Documentation Retention), the customer acknowledges and agrees that any obligation described in sub-clause 13.2 is a material term of this document and non-compliance may result in restrictions on the account.

13.3Sub-clause 13.3 clarifies the scope of clause 13 (Documentation Retention) and its interaction with the wider Nexone regulatory framework, including any applicable local law, regulatory guidance or industry code of conduct.

13.4Where circumstances require an exception to clause 13 (Documentation Retention), sub-clause 13.4 authorises Nexone to grant that exception on a case-by-case basis, subject to appropriate risk assessment, documentation and internal approval.

14.1Nexone shall apply the principles of "Data-Quality Standards" in a manner consistent with clause 14. Sub-clause 14.1 sets out the operational expectations, the parties to whom they apply, and the internal controls that support them.

14.2For the purposes of clause 14 (Data-Quality Standards), the customer acknowledges and agrees that any obligation described in sub-clause 14.2 is a material term of this document and non-compliance may result in restrictions on the account.

14.3Sub-clause 14.3 clarifies the scope of clause 14 (Data-Quality Standards) and its interaction with the wider Nexone regulatory framework, including any applicable local law, regulatory guidance or industry code of conduct.

14.4Where circumstances require an exception to clause 14 (Data-Quality Standards), sub-clause 14.4 authorises Nexone to grant that exception on a case-by-case basis, subject to appropriate risk assessment, documentation and internal approval.

15.1Nexone shall apply the principles of "Sanctions and PEP Screening" in a manner consistent with clause 15. Sub-clause 15.1 sets out the operational expectations, the parties to whom they apply, and the internal controls that support them.

15.2For the purposes of clause 15 (Sanctions and PEP Screening), the customer acknowledges and agrees that any obligation described in sub-clause 15.2 is a material term of this document and non-compliance may result in restrictions on the account.

15.3Sub-clause 15.3 clarifies the scope of clause 15 (Sanctions and PEP Screening) and its interaction with the wider Nexone regulatory framework, including any applicable local law, regulatory guidance or industry code of conduct.

15.4Where circumstances require an exception to clause 15 (Sanctions and PEP Screening), sub-clause 15.4 authorises Nexone to grant that exception on a case-by-case basis, subject to appropriate risk assessment, documentation and internal approval.

16.1Nexone shall apply the principles of "High-Risk Country Rules" in a manner consistent with clause 16. Sub-clause 16.1 sets out the operational expectations, the parties to whom they apply, and the internal controls that support them.

16.2For the purposes of clause 16 (High-Risk Country Rules), the customer acknowledges and agrees that any obligation described in sub-clause 16.2 is a material term of this document and non-compliance may result in restrictions on the account.

16.3Sub-clause 16.3 clarifies the scope of clause 16 (High-Risk Country Rules) and its interaction with the wider Nexone regulatory framework, including any applicable local law, regulatory guidance or industry code of conduct.

16.4Where circumstances require an exception to clause 16 (High-Risk Country Rules), sub-clause 16.4 authorises Nexone to grant that exception on a case-by-case basis, subject to appropriate risk assessment, documentation and internal approval.

17.1Nexone shall apply the principles of "Prohibited Jurisdictions" in a manner consistent with clause 17. Sub-clause 17.1 sets out the operational expectations, the parties to whom they apply, and the internal controls that support them.

17.2For the purposes of clause 17 (Prohibited Jurisdictions), the customer acknowledges and agrees that any obligation described in sub-clause 17.2 is a material term of this document and non-compliance may result in restrictions on the account.

17.3Sub-clause 17.3 clarifies the scope of clause 17 (Prohibited Jurisdictions) and its interaction with the wider Nexone regulatory framework, including any applicable local law, regulatory guidance or industry code of conduct.

17.4Where circumstances require an exception to clause 17 (Prohibited Jurisdictions), sub-clause 17.4 authorises Nexone to grant that exception on a case-by-case basis, subject to appropriate risk assessment, documentation and internal approval.

18.1Nexone shall apply the principles of "Age Verification" in a manner consistent with clause 18. Sub-clause 18.1 sets out the operational expectations, the parties to whom they apply, and the internal controls that support them.

18.2For the purposes of clause 18 (Age Verification), the customer acknowledges and agrees that any obligation described in sub-clause 18.2 is a material term of this document and non-compliance may result in restrictions on the account.

18.3Sub-clause 18.3 clarifies the scope of clause 18 (Age Verification) and its interaction with the wider Nexone regulatory framework, including any applicable local law, regulatory guidance or industry code of conduct.

18.4Where circumstances require an exception to clause 18 (Age Verification), sub-clause 18.4 authorises Nexone to grant that exception on a case-by-case basis, subject to appropriate risk assessment, documentation and internal approval.

19.1Nexone shall apply the principles of "Consent for Verification" in a manner consistent with clause 19. Sub-clause 19.1 sets out the operational expectations, the parties to whom they apply, and the internal controls that support them.

19.2For the purposes of clause 19 (Consent for Verification), the customer acknowledges and agrees that any obligation described in sub-clause 19.2 is a material term of this document and non-compliance may result in restrictions on the account.

19.3Sub-clause 19.3 clarifies the scope of clause 19 (Consent for Verification) and its interaction with the wider Nexone regulatory framework, including any applicable local law, regulatory guidance or industry code of conduct.

19.4Where circumstances require an exception to clause 19 (Consent for Verification), sub-clause 19.4 authorises Nexone to grant that exception on a case-by-case basis, subject to appropriate risk assessment, documentation and internal approval.

20.1Nexone shall apply the principles of "Third-Party KYC Providers" in a manner consistent with clause 20. Sub-clause 20.1 sets out the operational expectations, the parties to whom they apply, and the internal controls that support them.

20.2For the purposes of clause 20 (Third-Party KYC Providers), the customer acknowledges and agrees that any obligation described in sub-clause 20.2 is a material term of this document and non-compliance may result in restrictions on the account.

20.3Sub-clause 20.3 clarifies the scope of clause 20 (Third-Party KYC Providers) and its interaction with the wider Nexone regulatory framework, including any applicable local law, regulatory guidance or industry code of conduct.

20.4Where circumstances require an exception to clause 20 (Third-Party KYC Providers), sub-clause 20.4 authorises Nexone to grant that exception on a case-by-case basis, subject to appropriate risk assessment, documentation and internal approval.

21.1Nexone shall apply the principles of "Refusal to Onboard" in a manner consistent with clause 21. Sub-clause 21.1 sets out the operational expectations, the parties to whom they apply, and the internal controls that support them.

21.2For the purposes of clause 21 (Refusal to Onboard), the customer acknowledges and agrees that any obligation described in sub-clause 21.2 is a material term of this document and non-compliance may result in restrictions on the account.

21.3Sub-clause 21.3 clarifies the scope of clause 21 (Refusal to Onboard) and its interaction with the wider Nexone regulatory framework, including any applicable local law, regulatory guidance or industry code of conduct.

21.4Where circumstances require an exception to clause 21 (Refusal to Onboard), sub-clause 21.4 authorises Nexone to grant that exception on a case-by-case basis, subject to appropriate risk assessment, documentation and internal approval.

22.1Nexone shall apply the principles of "Off-boarding Procedures" in a manner consistent with clause 22. Sub-clause 22.1 sets out the operational expectations, the parties to whom they apply, and the internal controls that support them.

22.2For the purposes of clause 22 (Off-boarding Procedures), the customer acknowledges and agrees that any obligation described in sub-clause 22.2 is a material term of this document and non-compliance may result in restrictions on the account.

22.3Sub-clause 22.3 clarifies the scope of clause 22 (Off-boarding Procedures) and its interaction with the wider Nexone regulatory framework, including any applicable local law, regulatory guidance or industry code of conduct.

22.4Where circumstances require an exception to clause 22 (Off-boarding Procedures), sub-clause 22.4 authorises Nexone to grant that exception on a case-by-case basis, subject to appropriate risk assessment, documentation and internal approval.

23.1Nexone shall apply the principles of "Customer Rights during KYC" in a manner consistent with clause 23. Sub-clause 23.1 sets out the operational expectations, the parties to whom they apply, and the internal controls that support them.

23.2For the purposes of clause 23 (Customer Rights during KYC), the customer acknowledges and agrees that any obligation described in sub-clause 23.2 is a material term of this document and non-compliance may result in restrictions on the account.

23.3Sub-clause 23.3 clarifies the scope of clause 23 (Customer Rights during KYC) and its interaction with the wider Nexone regulatory framework, including any applicable local law, regulatory guidance or industry code of conduct.

23.4Where circumstances require an exception to clause 23 (Customer Rights during KYC), sub-clause 23.4 authorises Nexone to grant that exception on a case-by-case basis, subject to appropriate risk assessment, documentation and internal approval.

24.1Nexone shall apply the principles of "Recordkeeping and Audit" in a manner consistent with clause 24. Sub-clause 24.1 sets out the operational expectations, the parties to whom they apply, and the internal controls that support them.

24.2For the purposes of clause 24 (Recordkeeping and Audit), the customer acknowledges and agrees that any obligation described in sub-clause 24.2 is a material term of this document and non-compliance may result in restrictions on the account.

24.3Sub-clause 24.3 clarifies the scope of clause 24 (Recordkeeping and Audit) and its interaction with the wider Nexone regulatory framework, including any applicable local law, regulatory guidance or industry code of conduct.

24.4Where circumstances require an exception to clause 24 (Recordkeeping and Audit), sub-clause 24.4 authorises Nexone to grant that exception on a case-by-case basis, subject to appropriate risk assessment, documentation and internal approval.