Fees Policy

1.1Nexone shall apply the principles of "General Fee Principles" in a manner consistent with clause 1. Sub-clause 1.1 sets out the operational expectations, the parties to whom they apply, and the internal controls that support them.

1.2For the purposes of clause 1 (General Fee Principles), the customer acknowledges and agrees that any obligation described in sub-clause 1.2 is a material term of this document and non-compliance may result in restrictions on the account.

1.3Sub-clause 1.3 clarifies the scope of clause 1 (General Fee Principles) and its interaction with the wider Nexone regulatory framework, including any applicable local law, regulatory guidance or industry code of conduct.

1.4Where circumstances require an exception to clause 1 (General Fee Principles), sub-clause 1.4 authorises Nexone to grant that exception on a case-by-case basis, subject to appropriate risk assessment, documentation and internal approval.

2.1Nexone shall apply the principles of "Currency of Fees" in a manner consistent with clause 2. Sub-clause 2.1 sets out the operational expectations, the parties to whom they apply, and the internal controls that support them.

2.2For the purposes of clause 2 (Currency of Fees), the customer acknowledges and agrees that any obligation described in sub-clause 2.2 is a material term of this document and non-compliance may result in restrictions on the account.

2.3Sub-clause 2.3 clarifies the scope of clause 2 (Currency of Fees) and its interaction with the wider Nexone regulatory framework, including any applicable local law, regulatory guidance or industry code of conduct.

2.4Where circumstances require an exception to clause 2 (Currency of Fees), sub-clause 2.4 authorises Nexone to grant that exception on a case-by-case basis, subject to appropriate risk assessment, documentation and internal approval.

3.1Nexone shall apply the principles of "Deposit Fees" in a manner consistent with clause 3. Sub-clause 3.1 sets out the operational expectations, the parties to whom they apply, and the internal controls that support them.

3.2For the purposes of clause 3 (Deposit Fees), the customer acknowledges and agrees that any obligation described in sub-clause 3.2 is a material term of this document and non-compliance may result in restrictions on the account.

3.3Sub-clause 3.3 clarifies the scope of clause 3 (Deposit Fees) and its interaction with the wider Nexone regulatory framework, including any applicable local law, regulatory guidance or industry code of conduct.

3.4Where circumstances require an exception to clause 3 (Deposit Fees), sub-clause 3.4 authorises Nexone to grant that exception on a case-by-case basis, subject to appropriate risk assessment, documentation and internal approval.

4.1Nexone shall apply the principles of "Withdrawal Fees" in a manner consistent with clause 4. Sub-clause 4.1 sets out the operational expectations, the parties to whom they apply, and the internal controls that support them.

4.2For the purposes of clause 4 (Withdrawal Fees), the customer acknowledges and agrees that any obligation described in sub-clause 4.2 is a material term of this document and non-compliance may result in restrictions on the account.

4.3Sub-clause 4.3 clarifies the scope of clause 4 (Withdrawal Fees) and its interaction with the wider Nexone regulatory framework, including any applicable local law, regulatory guidance or industry code of conduct.

4.4Where circumstances require an exception to clause 4 (Withdrawal Fees), sub-clause 4.4 authorises Nexone to grant that exception on a case-by-case basis, subject to appropriate risk assessment, documentation and internal approval.

5.1Nexone shall apply the principles of "Network Fees Passed Through" in a manner consistent with clause 5. Sub-clause 5.1 sets out the operational expectations, the parties to whom they apply, and the internal controls that support them.

5.2For the purposes of clause 5 (Network Fees Passed Through), the customer acknowledges and agrees that any obligation described in sub-clause 5.2 is a material term of this document and non-compliance may result in restrictions on the account.

5.3Sub-clause 5.3 clarifies the scope of clause 5 (Network Fees Passed Through) and its interaction with the wider Nexone regulatory framework, including any applicable local law, regulatory guidance or industry code of conduct.

5.4Where circumstances require an exception to clause 5 (Network Fees Passed Through), sub-clause 5.4 authorises Nexone to grant that exception on a case-by-case basis, subject to appropriate risk assessment, documentation and internal approval.

6.1Nexone shall apply the principles of "Spot Trading Fees" in a manner consistent with clause 6. Sub-clause 6.1 sets out the operational expectations, the parties to whom they apply, and the internal controls that support them.

6.2For the purposes of clause 6 (Spot Trading Fees), the customer acknowledges and agrees that any obligation described in sub-clause 6.2 is a material term of this document and non-compliance may result in restrictions on the account.

6.3Sub-clause 6.3 clarifies the scope of clause 6 (Spot Trading Fees) and its interaction with the wider Nexone regulatory framework, including any applicable local law, regulatory guidance or industry code of conduct.

6.4Where circumstances require an exception to clause 6 (Spot Trading Fees), sub-clause 6.4 authorises Nexone to grant that exception on a case-by-case basis, subject to appropriate risk assessment, documentation and internal approval.

7.1Nexone shall apply the principles of "Maker and Taker Model" in a manner consistent with clause 7. Sub-clause 7.1 sets out the operational expectations, the parties to whom they apply, and the internal controls that support them.

7.2For the purposes of clause 7 (Maker and Taker Model), the customer acknowledges and agrees that any obligation described in sub-clause 7.2 is a material term of this document and non-compliance may result in restrictions on the account.

7.3Sub-clause 7.3 clarifies the scope of clause 7 (Maker and Taker Model) and its interaction with the wider Nexone regulatory framework, including any applicable local law, regulatory guidance or industry code of conduct.

7.4Where circumstances require an exception to clause 7 (Maker and Taker Model), sub-clause 7.4 authorises Nexone to grant that exception on a case-by-case basis, subject to appropriate risk assessment, documentation and internal approval.

8.1Nexone shall apply the principles of "Volume-Based Discounts" in a manner consistent with clause 8. Sub-clause 8.1 sets out the operational expectations, the parties to whom they apply, and the internal controls that support them.

8.2For the purposes of clause 8 (Volume-Based Discounts), the customer acknowledges and agrees that any obligation described in sub-clause 8.2 is a material term of this document and non-compliance may result in restrictions on the account.

8.3Sub-clause 8.3 clarifies the scope of clause 8 (Volume-Based Discounts) and its interaction with the wider Nexone regulatory framework, including any applicable local law, regulatory guidance or industry code of conduct.

8.4Where circumstances require an exception to clause 8 (Volume-Based Discounts), sub-clause 8.4 authorises Nexone to grant that exception on a case-by-case basis, subject to appropriate risk assessment, documentation and internal approval.

9.1Nexone shall apply the principles of "Promotional Fee Waivers" in a manner consistent with clause 9. Sub-clause 9.1 sets out the operational expectations, the parties to whom they apply, and the internal controls that support them.

9.2For the purposes of clause 9 (Promotional Fee Waivers), the customer acknowledges and agrees that any obligation described in sub-clause 9.2 is a material term of this document and non-compliance may result in restrictions on the account.

9.3Sub-clause 9.3 clarifies the scope of clause 9 (Promotional Fee Waivers) and its interaction with the wider Nexone regulatory framework, including any applicable local law, regulatory guidance or industry code of conduct.

9.4Where circumstances require an exception to clause 9 (Promotional Fee Waivers), sub-clause 9.4 authorises Nexone to grant that exception on a case-by-case basis, subject to appropriate risk assessment, documentation and internal approval.

10.1Nexone shall apply the principles of "Conversion and Spread Fees" in a manner consistent with clause 10. Sub-clause 10.1 sets out the operational expectations, the parties to whom they apply, and the internal controls that support them.

10.2For the purposes of clause 10 (Conversion and Spread Fees), the customer acknowledges and agrees that any obligation described in sub-clause 10.2 is a material term of this document and non-compliance may result in restrictions on the account.

10.3Sub-clause 10.3 clarifies the scope of clause 10 (Conversion and Spread Fees) and its interaction with the wider Nexone regulatory framework, including any applicable local law, regulatory guidance or industry code of conduct.

10.4Where circumstances require an exception to clause 10 (Conversion and Spread Fees), sub-clause 10.4 authorises Nexone to grant that exception on a case-by-case basis, subject to appropriate risk assessment, documentation and internal approval.

11.1Nexone shall apply the principles of "Card-Payment Fees" in a manner consistent with clause 11. Sub-clause 11.1 sets out the operational expectations, the parties to whom they apply, and the internal controls that support them.

11.2For the purposes of clause 11 (Card-Payment Fees), the customer acknowledges and agrees that any obligation described in sub-clause 11.2 is a material term of this document and non-compliance may result in restrictions on the account.

11.3Sub-clause 11.3 clarifies the scope of clause 11 (Card-Payment Fees) and its interaction with the wider Nexone regulatory framework, including any applicable local law, regulatory guidance or industry code of conduct.

11.4Where circumstances require an exception to clause 11 (Card-Payment Fees), sub-clause 11.4 authorises Nexone to grant that exception on a case-by-case basis, subject to appropriate risk assessment, documentation and internal approval.

12.1Nexone shall apply the principles of "Bank-Transfer Fees" in a manner consistent with clause 12. Sub-clause 12.1 sets out the operational expectations, the parties to whom they apply, and the internal controls that support them.

12.2For the purposes of clause 12 (Bank-Transfer Fees), the customer acknowledges and agrees that any obligation described in sub-clause 12.2 is a material term of this document and non-compliance may result in restrictions on the account.

12.3Sub-clause 12.3 clarifies the scope of clause 12 (Bank-Transfer Fees) and its interaction with the wider Nexone regulatory framework, including any applicable local law, regulatory guidance or industry code of conduct.

12.4Where circumstances require an exception to clause 12 (Bank-Transfer Fees), sub-clause 12.4 authorises Nexone to grant that exception on a case-by-case basis, subject to appropriate risk assessment, documentation and internal approval.

13.1Nexone shall apply the principles of "Third-Party Payment-Provider Fees" in a manner consistent with clause 13. Sub-clause 13.1 sets out the operational expectations, the parties to whom they apply, and the internal controls that support them.

13.2For the purposes of clause 13 (Third-Party Payment-Provider Fees), the customer acknowledges and agrees that any obligation described in sub-clause 13.2 is a material term of this document and non-compliance may result in restrictions on the account.

13.3Sub-clause 13.3 clarifies the scope of clause 13 (Third-Party Payment-Provider Fees) and its interaction with the wider Nexone regulatory framework, including any applicable local law, regulatory guidance or industry code of conduct.

13.4Where circumstances require an exception to clause 13 (Third-Party Payment-Provider Fees), sub-clause 13.4 authorises Nexone to grant that exception on a case-by-case basis, subject to appropriate risk assessment, documentation and internal approval.

14.1Nexone shall apply the principles of "Inactivity Fees" in a manner consistent with clause 14. Sub-clause 14.1 sets out the operational expectations, the parties to whom they apply, and the internal controls that support them.

14.2For the purposes of clause 14 (Inactivity Fees), the customer acknowledges and agrees that any obligation described in sub-clause 14.2 is a material term of this document and non-compliance may result in restrictions on the account.

14.3Sub-clause 14.3 clarifies the scope of clause 14 (Inactivity Fees) and its interaction with the wider Nexone regulatory framework, including any applicable local law, regulatory guidance or industry code of conduct.

14.4Where circumstances require an exception to clause 14 (Inactivity Fees), sub-clause 14.4 authorises Nexone to grant that exception on a case-by-case basis, subject to appropriate risk assessment, documentation and internal approval.

15.1Nexone shall apply the principles of "Statement and Report Fees" in a manner consistent with clause 15. Sub-clause 15.1 sets out the operational expectations, the parties to whom they apply, and the internal controls that support them.

15.2For the purposes of clause 15 (Statement and Report Fees), the customer acknowledges and agrees that any obligation described in sub-clause 15.2 is a material term of this document and non-compliance may result in restrictions on the account.

15.3Sub-clause 15.3 clarifies the scope of clause 15 (Statement and Report Fees) and its interaction with the wider Nexone regulatory framework, including any applicable local law, regulatory guidance or industry code of conduct.

15.4Where circumstances require an exception to clause 15 (Statement and Report Fees), sub-clause 15.4 authorises Nexone to grant that exception on a case-by-case basis, subject to appropriate risk assessment, documentation and internal approval.

16.1Nexone shall apply the principles of "Compliance and Investigation Fees" in a manner consistent with clause 16. Sub-clause 16.1 sets out the operational expectations, the parties to whom they apply, and the internal controls that support them.

16.2For the purposes of clause 16 (Compliance and Investigation Fees), the customer acknowledges and agrees that any obligation described in sub-clause 16.2 is a material term of this document and non-compliance may result in restrictions on the account.

16.3Sub-clause 16.3 clarifies the scope of clause 16 (Compliance and Investigation Fees) and its interaction with the wider Nexone regulatory framework, including any applicable local law, regulatory guidance or industry code of conduct.

16.4Where circumstances require an exception to clause 16 (Compliance and Investigation Fees), sub-clause 16.4 authorises Nexone to grant that exception on a case-by-case basis, subject to appropriate risk assessment, documentation and internal approval.

17.1Nexone shall apply the principles of "Chargeback Fees" in a manner consistent with clause 17. Sub-clause 17.1 sets out the operational expectations, the parties to whom they apply, and the internal controls that support them.

17.2For the purposes of clause 17 (Chargeback Fees), the customer acknowledges and agrees that any obligation described in sub-clause 17.2 is a material term of this document and non-compliance may result in restrictions on the account.

17.3Sub-clause 17.3 clarifies the scope of clause 17 (Chargeback Fees) and its interaction with the wider Nexone regulatory framework, including any applicable local law, regulatory guidance or industry code of conduct.

17.4Where circumstances require an exception to clause 17 (Chargeback Fees), sub-clause 17.4 authorises Nexone to grant that exception on a case-by-case basis, subject to appropriate risk assessment, documentation and internal approval.

18.1Nexone shall apply the principles of "Currency-Conversion Rates" in a manner consistent with clause 18. Sub-clause 18.1 sets out the operational expectations, the parties to whom they apply, and the internal controls that support them.

18.2For the purposes of clause 18 (Currency-Conversion Rates), the customer acknowledges and agrees that any obligation described in sub-clause 18.2 is a material term of this document and non-compliance may result in restrictions on the account.

18.3Sub-clause 18.3 clarifies the scope of clause 18 (Currency-Conversion Rates) and its interaction with the wider Nexone regulatory framework, including any applicable local law, regulatory guidance or industry code of conduct.

18.4Where circumstances require an exception to clause 18 (Currency-Conversion Rates), sub-clause 18.4 authorises Nexone to grant that exception on a case-by-case basis, subject to appropriate risk assessment, documentation and internal approval.

19.1Nexone shall apply the principles of "Fee Estimation Tools" in a manner consistent with clause 19. Sub-clause 19.1 sets out the operational expectations, the parties to whom they apply, and the internal controls that support them.

19.2For the purposes of clause 19 (Fee Estimation Tools), the customer acknowledges and agrees that any obligation described in sub-clause 19.2 is a material term of this document and non-compliance may result in restrictions on the account.

19.3Sub-clause 19.3 clarifies the scope of clause 19 (Fee Estimation Tools) and its interaction with the wider Nexone regulatory framework, including any applicable local law, regulatory guidance or industry code of conduct.

19.4Where circumstances require an exception to clause 19 (Fee Estimation Tools), sub-clause 19.4 authorises Nexone to grant that exception on a case-by-case basis, subject to appropriate risk assessment, documentation and internal approval.

20.1Nexone shall apply the principles of "Refund of Fees" in a manner consistent with clause 20. Sub-clause 20.1 sets out the operational expectations, the parties to whom they apply, and the internal controls that support them.

20.2For the purposes of clause 20 (Refund of Fees), the customer acknowledges and agrees that any obligation described in sub-clause 20.2 is a material term of this document and non-compliance may result in restrictions on the account.

20.3Sub-clause 20.3 clarifies the scope of clause 20 (Refund of Fees) and its interaction with the wider Nexone regulatory framework, including any applicable local law, regulatory guidance or industry code of conduct.

20.4Where circumstances require an exception to clause 20 (Refund of Fees), sub-clause 20.4 authorises Nexone to grant that exception on a case-by-case basis, subject to appropriate risk assessment, documentation and internal approval.

21.1Nexone shall apply the principles of "Fee Disputes" in a manner consistent with clause 21. Sub-clause 21.1 sets out the operational expectations, the parties to whom they apply, and the internal controls that support them.

21.2For the purposes of clause 21 (Fee Disputes), the customer acknowledges and agrees that any obligation described in sub-clause 21.2 is a material term of this document and non-compliance may result in restrictions on the account.

21.3Sub-clause 21.3 clarifies the scope of clause 21 (Fee Disputes) and its interaction with the wider Nexone regulatory framework, including any applicable local law, regulatory guidance or industry code of conduct.

21.4Where circumstances require an exception to clause 21 (Fee Disputes), sub-clause 21.4 authorises Nexone to grant that exception on a case-by-case basis, subject to appropriate risk assessment, documentation and internal approval.

22.1Nexone shall apply the principles of "Changes to Fees" in a manner consistent with clause 22. Sub-clause 22.1 sets out the operational expectations, the parties to whom they apply, and the internal controls that support them.

22.2For the purposes of clause 22 (Changes to Fees), the customer acknowledges and agrees that any obligation described in sub-clause 22.2 is a material term of this document and non-compliance may result in restrictions on the account.

22.3Sub-clause 22.3 clarifies the scope of clause 22 (Changes to Fees) and its interaction with the wider Nexone regulatory framework, including any applicable local law, regulatory guidance or industry code of conduct.

22.4Where circumstances require an exception to clause 22 (Changes to Fees), sub-clause 22.4 authorises Nexone to grant that exception on a case-by-case basis, subject to appropriate risk assessment, documentation and internal approval.

23.1Nexone shall apply the principles of "Notification of Fee Changes" in a manner consistent with clause 23. Sub-clause 23.1 sets out the operational expectations, the parties to whom they apply, and the internal controls that support them.

23.2For the purposes of clause 23 (Notification of Fee Changes), the customer acknowledges and agrees that any obligation described in sub-clause 23.2 is a material term of this document and non-compliance may result in restrictions on the account.

23.3Sub-clause 23.3 clarifies the scope of clause 23 (Notification of Fee Changes) and its interaction with the wider Nexone regulatory framework, including any applicable local law, regulatory guidance or industry code of conduct.

23.4Where circumstances require an exception to clause 23 (Notification of Fee Changes), sub-clause 23.4 authorises Nexone to grant that exception on a case-by-case basis, subject to appropriate risk assessment, documentation and internal approval.

24.1Nexone shall apply the principles of "Effective Date of Fee Updates" in a manner consistent with clause 24. Sub-clause 24.1 sets out the operational expectations, the parties to whom they apply, and the internal controls that support them.

24.2For the purposes of clause 24 (Effective Date of Fee Updates), the customer acknowledges and agrees that any obligation described in sub-clause 24.2 is a material term of this document and non-compliance may result in restrictions on the account.

24.3Sub-clause 24.3 clarifies the scope of clause 24 (Effective Date of Fee Updates) and its interaction with the wider Nexone regulatory framework, including any applicable local law, regulatory guidance or industry code of conduct.

24.4Where circumstances require an exception to clause 24 (Effective Date of Fee Updates), sub-clause 24.4 authorises Nexone to grant that exception on a case-by-case basis, subject to appropriate risk assessment, documentation and internal approval.