Acceptable Use Policy
This Acceptable Use Policy defines conduct that is permitted and prohibited when using Nexone services.
Last updated 2026-08-27 · 24 clauses · 96 sub-clauses
1. Purpose of the Policy
1.1Nexone shall apply the principles of "Purpose of the Policy" in a manner consistent with clause 1. Sub-clause 1.1 sets out the operational expectations, the parties to whom they apply, and the internal controls that support them.
1.2For the purposes of clause 1 (Purpose of the Policy), the customer acknowledges and agrees that any obligation described in sub-clause 1.2 is a material term of this document and non-compliance may result in restrictions on the account.
1.3Sub-clause 1.3 clarifies the scope of clause 1 (Purpose of the Policy) and its interaction with the wider Nexone regulatory framework, including any applicable local law, regulatory guidance or industry code of conduct.
1.4Where circumstances require an exception to clause 1 (Purpose of the Policy), sub-clause 1.4 authorises Nexone to grant that exception on a case-by-case basis, subject to appropriate risk assessment, documentation and internal approval.
2. Applicability
2.1Nexone shall apply the principles of "Applicability" in a manner consistent with clause 2. Sub-clause 2.1 sets out the operational expectations, the parties to whom they apply, and the internal controls that support them.
2.2For the purposes of clause 2 (Applicability), the customer acknowledges and agrees that any obligation described in sub-clause 2.2 is a material term of this document and non-compliance may result in restrictions on the account.
2.3Sub-clause 2.3 clarifies the scope of clause 2 (Applicability) and its interaction with the wider Nexone regulatory framework, including any applicable local law, regulatory guidance or industry code of conduct.
2.4Where circumstances require an exception to clause 2 (Applicability), sub-clause 2.4 authorises Nexone to grant that exception on a case-by-case basis, subject to appropriate risk assessment, documentation and internal approval.
3. Lawful Use Requirement
3.1Nexone shall apply the principles of "Lawful Use Requirement" in a manner consistent with clause 3. Sub-clause 3.1 sets out the operational expectations, the parties to whom they apply, and the internal controls that support them.
3.2For the purposes of clause 3 (Lawful Use Requirement), the customer acknowledges and agrees that any obligation described in sub-clause 3.2 is a material term of this document and non-compliance may result in restrictions on the account.
3.3Sub-clause 3.3 clarifies the scope of clause 3 (Lawful Use Requirement) and its interaction with the wider Nexone regulatory framework, including any applicable local law, regulatory guidance or industry code of conduct.
3.4Where circumstances require an exception to clause 3 (Lawful Use Requirement), sub-clause 3.4 authorises Nexone to grant that exception on a case-by-case basis, subject to appropriate risk assessment, documentation and internal approval.
4. Respect for Other Users
4.1Nexone shall apply the principles of "Respect for Other Users" in a manner consistent with clause 4. Sub-clause 4.1 sets out the operational expectations, the parties to whom they apply, and the internal controls that support them.
4.2For the purposes of clause 4 (Respect for Other Users), the customer acknowledges and agrees that any obligation described in sub-clause 4.2 is a material term of this document and non-compliance may result in restrictions on the account.
4.3Sub-clause 4.3 clarifies the scope of clause 4 (Respect for Other Users) and its interaction with the wider Nexone regulatory framework, including any applicable local law, regulatory guidance or industry code of conduct.
4.4Where circumstances require an exception to clause 4 (Respect for Other Users), sub-clause 4.4 authorises Nexone to grant that exception on a case-by-case basis, subject to appropriate risk assessment, documentation and internal approval.
5. Content Standards
5.1Nexone shall apply the principles of "Content Standards" in a manner consistent with clause 5. Sub-clause 5.1 sets out the operational expectations, the parties to whom they apply, and the internal controls that support them.
5.2For the purposes of clause 5 (Content Standards), the customer acknowledges and agrees that any obligation described in sub-clause 5.2 is a material term of this document and non-compliance may result in restrictions on the account.
5.3Sub-clause 5.3 clarifies the scope of clause 5 (Content Standards) and its interaction with the wider Nexone regulatory framework, including any applicable local law, regulatory guidance or industry code of conduct.
5.4Where circumstances require an exception to clause 5 (Content Standards), sub-clause 5.4 authorises Nexone to grant that exception on a case-by-case basis, subject to appropriate risk assessment, documentation and internal approval.
6. Prohibited Content
6.1Nexone shall apply the principles of "Prohibited Content" in a manner consistent with clause 6. Sub-clause 6.1 sets out the operational expectations, the parties to whom they apply, and the internal controls that support them.
6.2For the purposes of clause 6 (Prohibited Content), the customer acknowledges and agrees that any obligation described in sub-clause 6.2 is a material term of this document and non-compliance may result in restrictions on the account.
6.3Sub-clause 6.3 clarifies the scope of clause 6 (Prohibited Content) and its interaction with the wider Nexone regulatory framework, including any applicable local law, regulatory guidance or industry code of conduct.
6.4Where circumstances require an exception to clause 6 (Prohibited Content), sub-clause 6.4 authorises Nexone to grant that exception on a case-by-case basis, subject to appropriate risk assessment, documentation and internal approval.
7. Fraud and Deception
7.1Nexone shall apply the principles of "Fraud and Deception" in a manner consistent with clause 7. Sub-clause 7.1 sets out the operational expectations, the parties to whom they apply, and the internal controls that support them.
7.2For the purposes of clause 7 (Fraud and Deception), the customer acknowledges and agrees that any obligation described in sub-clause 7.2 is a material term of this document and non-compliance may result in restrictions on the account.
7.3Sub-clause 7.3 clarifies the scope of clause 7 (Fraud and Deception) and its interaction with the wider Nexone regulatory framework, including any applicable local law, regulatory guidance or industry code of conduct.
7.4Where circumstances require an exception to clause 7 (Fraud and Deception), sub-clause 7.4 authorises Nexone to grant that exception on a case-by-case basis, subject to appropriate risk assessment, documentation and internal approval.
8. Market-Abuse Prohibition
8.1Nexone shall apply the principles of "Market-Abuse Prohibition" in a manner consistent with clause 8. Sub-clause 8.1 sets out the operational expectations, the parties to whom they apply, and the internal controls that support them.
8.2For the purposes of clause 8 (Market-Abuse Prohibition), the customer acknowledges and agrees that any obligation described in sub-clause 8.2 is a material term of this document and non-compliance may result in restrictions on the account.
8.3Sub-clause 8.3 clarifies the scope of clause 8 (Market-Abuse Prohibition) and its interaction with the wider Nexone regulatory framework, including any applicable local law, regulatory guidance or industry code of conduct.
8.4Where circumstances require an exception to clause 8 (Market-Abuse Prohibition), sub-clause 8.4 authorises Nexone to grant that exception on a case-by-case basis, subject to appropriate risk assessment, documentation and internal approval.
9. Wash Trading
9.1Nexone shall apply the principles of "Wash Trading" in a manner consistent with clause 9. Sub-clause 9.1 sets out the operational expectations, the parties to whom they apply, and the internal controls that support them.
9.2For the purposes of clause 9 (Wash Trading), the customer acknowledges and agrees that any obligation described in sub-clause 9.2 is a material term of this document and non-compliance may result in restrictions on the account.
9.3Sub-clause 9.3 clarifies the scope of clause 9 (Wash Trading) and its interaction with the wider Nexone regulatory framework, including any applicable local law, regulatory guidance or industry code of conduct.
9.4Where circumstances require an exception to clause 9 (Wash Trading), sub-clause 9.4 authorises Nexone to grant that exception on a case-by-case basis, subject to appropriate risk assessment, documentation and internal approval.
10. Spoofing and Layering
10.1Nexone shall apply the principles of "Spoofing and Layering" in a manner consistent with clause 10. Sub-clause 10.1 sets out the operational expectations, the parties to whom they apply, and the internal controls that support them.
10.2For the purposes of clause 10 (Spoofing and Layering), the customer acknowledges and agrees that any obligation described in sub-clause 10.2 is a material term of this document and non-compliance may result in restrictions on the account.
10.3Sub-clause 10.3 clarifies the scope of clause 10 (Spoofing and Layering) and its interaction with the wider Nexone regulatory framework, including any applicable local law, regulatory guidance or industry code of conduct.
10.4Where circumstances require an exception to clause 10 (Spoofing and Layering), sub-clause 10.4 authorises Nexone to grant that exception on a case-by-case basis, subject to appropriate risk assessment, documentation and internal approval.
11. Insider Trading
11.1Nexone shall apply the principles of "Insider Trading" in a manner consistent with clause 11. Sub-clause 11.1 sets out the operational expectations, the parties to whom they apply, and the internal controls that support them.
11.2For the purposes of clause 11 (Insider Trading), the customer acknowledges and agrees that any obligation described in sub-clause 11.2 is a material term of this document and non-compliance may result in restrictions on the account.
11.3Sub-clause 11.3 clarifies the scope of clause 11 (Insider Trading) and its interaction with the wider Nexone regulatory framework, including any applicable local law, regulatory guidance or industry code of conduct.
11.4Where circumstances require an exception to clause 11 (Insider Trading), sub-clause 11.4 authorises Nexone to grant that exception on a case-by-case basis, subject to appropriate risk assessment, documentation and internal approval.
12. Front Running
12.1Nexone shall apply the principles of "Front Running" in a manner consistent with clause 12. Sub-clause 12.1 sets out the operational expectations, the parties to whom they apply, and the internal controls that support them.
12.2For the purposes of clause 12 (Front Running), the customer acknowledges and agrees that any obligation described in sub-clause 12.2 is a material term of this document and non-compliance may result in restrictions on the account.
12.3Sub-clause 12.3 clarifies the scope of clause 12 (Front Running) and its interaction with the wider Nexone regulatory framework, including any applicable local law, regulatory guidance or industry code of conduct.
12.4Where circumstances require an exception to clause 12 (Front Running), sub-clause 12.4 authorises Nexone to grant that exception on a case-by-case basis, subject to appropriate risk assessment, documentation and internal approval.
13. Automated Access and Bots
13.1Nexone shall apply the principles of "Automated Access and Bots" in a manner consistent with clause 13. Sub-clause 13.1 sets out the operational expectations, the parties to whom they apply, and the internal controls that support them.
13.2For the purposes of clause 13 (Automated Access and Bots), the customer acknowledges and agrees that any obligation described in sub-clause 13.2 is a material term of this document and non-compliance may result in restrictions on the account.
13.3Sub-clause 13.3 clarifies the scope of clause 13 (Automated Access and Bots) and its interaction with the wider Nexone regulatory framework, including any applicable local law, regulatory guidance or industry code of conduct.
13.4Where circumstances require an exception to clause 13 (Automated Access and Bots), sub-clause 13.4 authorises Nexone to grant that exception on a case-by-case basis, subject to appropriate risk assessment, documentation and internal approval.
14. API Rate Limits
14.1Nexone shall apply the principles of "API Rate Limits" in a manner consistent with clause 14. Sub-clause 14.1 sets out the operational expectations, the parties to whom they apply, and the internal controls that support them.
14.2For the purposes of clause 14 (API Rate Limits), the customer acknowledges and agrees that any obligation described in sub-clause 14.2 is a material term of this document and non-compliance may result in restrictions on the account.
14.3Sub-clause 14.3 clarifies the scope of clause 14 (API Rate Limits) and its interaction with the wider Nexone regulatory framework, including any applicable local law, regulatory guidance or industry code of conduct.
14.4Where circumstances require an exception to clause 14 (API Rate Limits), sub-clause 14.4 authorises Nexone to grant that exception on a case-by-case basis, subject to appropriate risk assessment, documentation and internal approval.
15. Scraping Prohibition
15.1Nexone shall apply the principles of "Scraping Prohibition" in a manner consistent with clause 15. Sub-clause 15.1 sets out the operational expectations, the parties to whom they apply, and the internal controls that support them.
15.2For the purposes of clause 15 (Scraping Prohibition), the customer acknowledges and agrees that any obligation described in sub-clause 15.2 is a material term of this document and non-compliance may result in restrictions on the account.
15.3Sub-clause 15.3 clarifies the scope of clause 15 (Scraping Prohibition) and its interaction with the wider Nexone regulatory framework, including any applicable local law, regulatory guidance or industry code of conduct.
15.4Where circumstances require an exception to clause 15 (Scraping Prohibition), sub-clause 15.4 authorises Nexone to grant that exception on a case-by-case basis, subject to appropriate risk assessment, documentation and internal approval.
16. Reverse Engineering
16.1Nexone shall apply the principles of "Reverse Engineering" in a manner consistent with clause 16. Sub-clause 16.1 sets out the operational expectations, the parties to whom they apply, and the internal controls that support them.
16.2For the purposes of clause 16 (Reverse Engineering), the customer acknowledges and agrees that any obligation described in sub-clause 16.2 is a material term of this document and non-compliance may result in restrictions on the account.
16.3Sub-clause 16.3 clarifies the scope of clause 16 (Reverse Engineering) and its interaction with the wider Nexone regulatory framework, including any applicable local law, regulatory guidance or industry code of conduct.
16.4Where circumstances require an exception to clause 16 (Reverse Engineering), sub-clause 16.4 authorises Nexone to grant that exception on a case-by-case basis, subject to appropriate risk assessment, documentation and internal approval.
17. Malware and Exploits
17.1Nexone shall apply the principles of "Malware and Exploits" in a manner consistent with clause 17. Sub-clause 17.1 sets out the operational expectations, the parties to whom they apply, and the internal controls that support them.
17.2For the purposes of clause 17 (Malware and Exploits), the customer acknowledges and agrees that any obligation described in sub-clause 17.2 is a material term of this document and non-compliance may result in restrictions on the account.
17.3Sub-clause 17.3 clarifies the scope of clause 17 (Malware and Exploits) and its interaction with the wider Nexone regulatory framework, including any applicable local law, regulatory guidance or industry code of conduct.
17.4Where circumstances require an exception to clause 17 (Malware and Exploits), sub-clause 17.4 authorises Nexone to grant that exception on a case-by-case basis, subject to appropriate risk assessment, documentation and internal approval.
18. Denial-of-Service Attacks
18.1Nexone shall apply the principles of "Denial-of-Service Attacks" in a manner consistent with clause 18. Sub-clause 18.1 sets out the operational expectations, the parties to whom they apply, and the internal controls that support them.
18.2For the purposes of clause 18 (Denial-of-Service Attacks), the customer acknowledges and agrees that any obligation described in sub-clause 18.2 is a material term of this document and non-compliance may result in restrictions on the account.
18.3Sub-clause 18.3 clarifies the scope of clause 18 (Denial-of-Service Attacks) and its interaction with the wider Nexone regulatory framework, including any applicable local law, regulatory guidance or industry code of conduct.
18.4Where circumstances require an exception to clause 18 (Denial-of-Service Attacks), sub-clause 18.4 authorises Nexone to grant that exception on a case-by-case basis, subject to appropriate risk assessment, documentation and internal approval.
19. Unauthorised Access Attempts
19.1Nexone shall apply the principles of "Unauthorised Access Attempts" in a manner consistent with clause 19. Sub-clause 19.1 sets out the operational expectations, the parties to whom they apply, and the internal controls that support them.
19.2For the purposes of clause 19 (Unauthorised Access Attempts), the customer acknowledges and agrees that any obligation described in sub-clause 19.2 is a material term of this document and non-compliance may result in restrictions on the account.
19.3Sub-clause 19.3 clarifies the scope of clause 19 (Unauthorised Access Attempts) and its interaction with the wider Nexone regulatory framework, including any applicable local law, regulatory guidance or industry code of conduct.
19.4Where circumstances require an exception to clause 19 (Unauthorised Access Attempts), sub-clause 19.4 authorises Nexone to grant that exception on a case-by-case basis, subject to appropriate risk assessment, documentation and internal approval.
20. Impersonation
20.1Nexone shall apply the principles of "Impersonation" in a manner consistent with clause 20. Sub-clause 20.1 sets out the operational expectations, the parties to whom they apply, and the internal controls that support them.
20.2For the purposes of clause 20 (Impersonation), the customer acknowledges and agrees that any obligation described in sub-clause 20.2 is a material term of this document and non-compliance may result in restrictions on the account.
20.3Sub-clause 20.3 clarifies the scope of clause 20 (Impersonation) and its interaction with the wider Nexone regulatory framework, including any applicable local law, regulatory guidance or industry code of conduct.
20.4Where circumstances require an exception to clause 20 (Impersonation), sub-clause 20.4 authorises Nexone to grant that exception on a case-by-case basis, subject to appropriate risk assessment, documentation and internal approval.
21. Harassment and Abuse
21.1Nexone shall apply the principles of "Harassment and Abuse" in a manner consistent with clause 21. Sub-clause 21.1 sets out the operational expectations, the parties to whom they apply, and the internal controls that support them.
21.2For the purposes of clause 21 (Harassment and Abuse), the customer acknowledges and agrees that any obligation described in sub-clause 21.2 is a material term of this document and non-compliance may result in restrictions on the account.
21.3Sub-clause 21.3 clarifies the scope of clause 21 (Harassment and Abuse) and its interaction with the wider Nexone regulatory framework, including any applicable local law, regulatory guidance or industry code of conduct.
21.4Where circumstances require an exception to clause 21 (Harassment and Abuse), sub-clause 21.4 authorises Nexone to grant that exception on a case-by-case basis, subject to appropriate risk assessment, documentation and internal approval.
22. Spam and Bulk Messaging
22.1Nexone shall apply the principles of "Spam and Bulk Messaging" in a manner consistent with clause 22. Sub-clause 22.1 sets out the operational expectations, the parties to whom they apply, and the internal controls that support them.
22.2For the purposes of clause 22 (Spam and Bulk Messaging), the customer acknowledges and agrees that any obligation described in sub-clause 22.2 is a material term of this document and non-compliance may result in restrictions on the account.
22.3Sub-clause 22.3 clarifies the scope of clause 22 (Spam and Bulk Messaging) and its interaction with the wider Nexone regulatory framework, including any applicable local law, regulatory guidance or industry code of conduct.
22.4Where circumstances require an exception to clause 22 (Spam and Bulk Messaging), sub-clause 22.4 authorises Nexone to grant that exception on a case-by-case basis, subject to appropriate risk assessment, documentation and internal approval.
23. Reporting Violations
23.1Nexone shall apply the principles of "Reporting Violations" in a manner consistent with clause 23. Sub-clause 23.1 sets out the operational expectations, the parties to whom they apply, and the internal controls that support them.
23.2For the purposes of clause 23 (Reporting Violations), the customer acknowledges and agrees that any obligation described in sub-clause 23.2 is a material term of this document and non-compliance may result in restrictions on the account.
23.3Sub-clause 23.3 clarifies the scope of clause 23 (Reporting Violations) and its interaction with the wider Nexone regulatory framework, including any applicable local law, regulatory guidance or industry code of conduct.
23.4Where circumstances require an exception to clause 23 (Reporting Violations), sub-clause 23.4 authorises Nexone to grant that exception on a case-by-case basis, subject to appropriate risk assessment, documentation and internal approval.
24. Enforcement Actions
24.1Nexone shall apply the principles of "Enforcement Actions" in a manner consistent with clause 24. Sub-clause 24.1 sets out the operational expectations, the parties to whom they apply, and the internal controls that support them.
24.2For the purposes of clause 24 (Enforcement Actions), the customer acknowledges and agrees that any obligation described in sub-clause 24.2 is a material term of this document and non-compliance may result in restrictions on the account.
24.3Sub-clause 24.3 clarifies the scope of clause 24 (Enforcement Actions) and its interaction with the wider Nexone regulatory framework, including any applicable local law, regulatory guidance or industry code of conduct.
24.4Where circumstances require an exception to clause 24 (Enforcement Actions), sub-clause 24.4 authorises Nexone to grant that exception on a case-by-case basis, subject to appropriate risk assessment, documentation and internal approval.